The MTC Car Hire car booking process is designed to make cab booking in India simple, transparent, and stress-free. Whether you want to book a car online, through WhatsApp, or by phone call, MTC Car Hire offers flexible options for local, outstation, and airport travel with verified chauffeurs and clear pricing.
MTC Car Hire Car Booking Process – Complete Step-by-Step Guide
Planning a trip in India can often feel like a juggling act. You have itineraries to finalize, hotels to book, and packing lists to check off. The last thing you want to worry about is the reliability of your transport. Whether you are a business traveler needing a punctual corporate ride in Delhi, a family seeking a safe airport transfer in Bangalore, or a group of friends planning a comfortable outstation cab getaway from Lucknow to the hills, the quality of your car rental can make or break your journey.
For years, travelers had to rely on local taxi stands, facing issues like unverified drivers, fluctuating prices, and cars that didn’t match their descriptions. MTC Car Hire has revolutionized this experience by bringing professionalism, transparency, and technology to car rental with driver in India.
In this comprehensive guide, we will walk you through the MTC Car Hire booking ecosystem. We’ll explore the three distinct ways you can secure your ride—via the website, WhatsApp, or a direct phone call—and help you decide which method best suits your travel style.
Method 1: The Online Booking Process (Website)
Best for: Meticulous planners, price comparison, and securing transparent rates.
How the MTC Car Hire Car Booking Process Works Online
Booking through the website is the “gold standard” for travelers who like to see all their options laid out in front of them. It offers the most control over your booking, allowing you to filter by car type, price, and specific amenities.
Step 1: Visit the Portal
Navigate to the official portal at www.mtccarhire.com. The website is designed to be mobile-responsive, so whether you are on a laptop at your office or on a smartphone during your commute, the interface is seamless.
Step 2: Select Your Trip Type
The homepage features a dynamic booking engine. You will need to select the category that fits your itinerary. This is crucial because the pricing models differ for each:
● Local Rentals (City Usage): Select this if you need a cab for running errands, attending back-to-back meetings, or sightseeing within city limits. Packages are typically time and distance-based (e.g., 8 Hours / 80 Km or 12 Hours / 120 Km).
● Outstation (Intercity Travel): This is MTC’s flagship service. You can choose:
○ Round Trip: Perfect for weekend getaways where the driver stays with you.
○ One-Way Drop: Ideal if you are moving between cities and don’t want to pay for the car’s return journey. For example, booking a taxi service in Gorakhpur to drop you in Kathmandu. https://www.mtccarhire.com/car-rental/gorakhpur
● Airport Transfer: Choose this for point-to-point drops to or from major airports. This ensures you aren’t paying hourly rates for a simple drop-off.
Step 3: Enter Trip Details
Be precise with your inputs to get the most accurate quote:
● Pickup City: Enter your starting point (e.g., “Car rental in Bangalore“).
● Destination: If it’s an outstation trip, list your final destination.
● Date & Time: Pro Tip: If you are booking an airport pickup, provide your flight landing time. MTC drivers track flight delays to ensure they are there when you land.
Step 4: Choose Your Vehicle
This is the advantage of online car rental India—visual selection. You will see a list of available cars with their per-kilometer rates and estimated total fare. Categories usually include:
● Hatchbacks (Economy): Models like WagonR or Celerio. Best for solo travelers or couples on a budget.
● Sedans (Comfort): Swift Dzire, Honda Amaze, or Toyota Etios. These offer ample boot space for luggage and are perfect for small families.
● SUVs (Premium/Standard): The Toyota Innova Crysta is the undisputed king of Indian roads. It offers superior legroom and is highly recommended for long-distance outstation cabs.
● Luxury Cars: Need to make an impression? Select from Mercedes E-Class, Audi A6, or BMW 5 Series for weddings and VIP corporate movements.
● Tempo Travellers: Traveling with 10+ people? Booking multiple cars is a hassle. Rent a 12 to 26-seater Tempo Traveller to keep the group together.
Step 5: Review & Secure Payment
Before you click “Book,” review the fare breakdown. MTC Car Hire is known for its “No Hidden Costs” policy.
● Inclusions: Check if fuel and driver allowance are included (they usually are).
● Exclusions: Toll taxes, state permits, and parking fees are typically paid by the customer directly during the trip based on actuals.
● Payment: You can pay a small advance token amount online via Credit/Debit Card, UPI, or Net Banking to confirm the booking, with the rest payable to the driver.
Method 2: How to Book via WhatsApp
Best for: Instant gratification, on-the-go travelers, and quick quotes.
In the fast-paced digital age, not everyone has the time to fill out forms. The MTC Car Hire WhatsApp booking channel is designed for millennials, Gen Z, and busy professionals who prefer conversational commerce. It acts like a digital concierge.
Why use WhatsApp?
Imagine you are in a meeting and realize you need a cab for the airport in 3 hours. You can’t open a laptop. A quick text solves this.
The Process:
- Save the Number: Add +91-7081609090 to your phone contacts under “MTC Car Hire.”
- Send Your Requirement: You don’t need to follow a strict format. Natural language works best.
○ Example: “Hi, looking for an Innova for a family of 5. Pick up from Indira Nagar, Lucknow, going to Ayodhya for a day trip tomorrow. Please send rates.”
- Receive Instant Quote: An automated bot or a live human agent (depending on the time) will analyze your request and reply with a “rate card.” This will include photos of the car conditions and the total estimated cost.
- Instant Confirmation: Once you agree to the price, you can send your pickup location via the “Share Location” feature on WhatsApp. This eliminates address errors.
- Booking Voucher: You will receive a PDF or text confirmation with your Booking ID immediately.
Pro Tip: You can also use WhatsApp to request invoices after your trip is completed!
Method 3: Booking via Phone Call
Best for: Complex itineraries, B2B/Corporate ties, and customized tour packages.
While digital is great, sometimes you need the human touch. The MTC voice reservation center is staffed by travel experts, not just call center agents. This method is highly recommended for complex travel plans like the Chardham Yatra, the Golden Triangle Tour, or wedding logistics.
When should you call?
● Multi-City Trips: If you plan to go from Delhi -> Agra -> Jaipur -> Delhi, an online engine might struggle to calculate the best route pricing. A phone agent can manually construct a package that saves you money.
● Special Requests: Need a carrier on top of the car for extra luggage? Need a driver who speaks a specific language? Need a decorated car for a wedding? These requests are best handled verbally.
● Corporate/Bulk Bookings: If you are a company looking for monthly car rental services or employee transportation, calling allows you to negotiate contract rates.
The Process:
- Dial +91-7081609090: The line is active 24/7.
- Consultation: Explain your requirement. For example: “I need to book outstation cabs for 3 days, but we have 2 pick-up points.”
- Custom Solution: The agent will suggest the right vehicle mix. They might advise that for 7 people with heavy luggage, a standard Innova is too small, and suggest an Innova Crysta or a small Tempo Traveller instead.
- Manual Override: Agents can sometimes offer “last-minute deals” or upgrades that aren’t visible on the website.
Why Choose MTC Car Hire? (The MTC Advantage)
With the rise of app-based aggregators, why are travelers returning to dedicated car rental companies like MTC? It comes down to reliability and quality control.
1. Pan-India Network
MTC isn’t just a local player. Their network spans over 100+ cities. You can enjoy the same service standard whether you are booking a taxi service in Varanasi for a spiritual tour or a business cab in Mumbai. One account, one number, nationwide access.
2. Transparent Pricing (No Surge Pricing)
Unlike ride-hailing apps where prices spike during rain or rush hour, MTC offers fixed, transparent pricing.
● One-Way Fares: MTC is a leader in one-way car rentals. If you travel from Pune to Mumbai, you only pay for the drop. You are not charged for the empty return leg, saving you nearly 40% compared to traditional vendors.
3. The “Chauffeur” Difference
MTC drivers are not just drivers; they are “Chauffeurs.”
● Vetted & Verified: Every driver undergoes police verification and address checks.
● Tour Guides: On outstation trips, MTC drivers often double as local guides, suggesting the best dhabas for food or hidden viewpoints that aren’t on Google Maps.
● Uniformed & Professional: Expect a courteous driver who opens the door for you and handles luggage with care.
4. Diverse Fleet for Every Occasion
● Corporate: Clean, white sedans for professionalism.
● Weddings: Luxury vintage cars or high-end German engineering (Audi/BMW/Mercedes).
● Groups: 12 to 26-seater Tempo Travellers with push-back seats and individual AC vents.
5. 24/7 Roadside Support
When you are on a highway at 2 AM, safety is paramount. MTC’s backend team tracks vehicles via GPS. In the rare event of a breakdown, they have a network of garages and replacement vehicles ready to ensure your trip isn’t halted for long.
Important: Pre-Booking Checklist
Before you confirm your booking via any of the three methods, keep this checklist handy to ensure a smooth ride:
- Luggage Count: Be realistic about luggage. A Swift Dzire has a CNG tank in many cities, reducing boot space. If you have large suitcases, upgrade to an Etios or an SUV.
- KM Limits: For local rentals, check if the package is 80km or 100km. Exceeding this incurs per-km charges.
- State Taxes: If you are crossing state borders (e.g., Delhi to Haryana), ask if the State Tax is included in the quote or payable extra. MTC is usually transparent about this, but it’s good to double-check.
- Night Charges: Most operators charge a small night allowance for the driver (usually between 10 PM and 6 AM). Ask about the specific timing rules.
Frequently Asked Questions (FAQ)
Q: Can I modify my booking after confirmation? A: Yes. Whether you booked online or via WhatsApp, you can call the support line to change dates or car types. Modifications are subject to vehicle availability, but MTC is known for being flexible.
Q: What happens if the driver cancels last minute? A: This is the MTC guarantee: Zero Cancellations from their side. Unlike app-based cabs where drivers cancel at will, MTC drivers are assigned specifically to your trip. In the extremely rare case of a driver emergency, a backup car is sent immediately without extra cost.
Q: How are toll taxes and parking fees handled? A: To keep pricing fair, these are usually paid by the customer on an “actuals” basis. This means you only pay what the government receipt says. Some corporate packages come with “All Inclusive” rates—ask the phone agent for this if you prefer a hassle-free expense report.
Q: Is MTC Car Hire safe for solo female travelers? A: Absolutely. Safety is the core pillar of MTC. Vehicles are equipped with GPS tracking, and you can share your live ride details with family. Drivers are sensitized and trained to ensure a secure environment for all passengers.
Ready for your next journey?
Travel should be about the destination and the memories, not the stress of getting there. By choosing MTC Car Hire, you are choosing peace of mind. Whether you use the tech-savvy website, the quick WhatsApp bot, or a friendly phone conversation, your premium ride is ready when you are.
Don’t compromise on your comfort.
Click here to Book Online at www.mtccarhire.com Chat now on WhatsApp: +91-7081609090 Call 24/7 Helpline: +91-7081609090
Experience the joy of travel with India’s most trusted car rental partner.