We’re Here To Support Your Journey

24/7 customer assistance, instant bookings, and road help — because your drive deserves the best care.

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Get immediate help for booking, pickup, or emergency assistance.

Chat online with our virtual assistant (9AM–9PM)

Talk to MTC Virtual Assistant

Ask about bookings, extensions, payments, or roadside support — available 24/7.

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How can I modify my booking?

What documents do I need at pickup?

Carry a valid driver’s license, government ID, and the payment card used for the booking.

Do you offer insurance coverage?

Yes. All rentals come with standard coverage. You can add Premium Protection at checkout for extended benefits.

How do I report lost items?

Contact our Lost & Found desk via email or chat. Provide your booking ID and details of the lost item.